NUMBER FOR EMERGENCIES

Outside opening hours and during the night only for emergencies.

+39 3405532601

– Times may vary –

KEYS

Please note that you will be given the keys of the bungalow at check-in and must be returned at the end of your stay. In case of loss, we will be forced to charge a penalty of €50.00.

– Times may vary –

SMOKE

We are always very flexible and we try to meet the needs of all, but to protect our guests we decided to adopt a Zero Tolerance for Smoking policy. Who will come after you, especially if you are not a smoker, will expect to find a room scented and free of the smell of smoke, and send away the smell of smoke is very difficult, especially when you have a few hours available between departure and arrival. In the past, despite the continuous recommendations, we often found rooms with a strong smell of smoke, bringing serious inconvenience to guests and our staff. For this reason, we have been forced, against our will, to provide penalties and extra costs for those who contravene this ban. As a deterrent, if during the stay or at check-out we find smell of smoke, we will be forced to charge a penalty of € 50.00 plus the cost of one night, necessary to ventilate the rooms to eliminate the smell.

NOISES

We kindly ask you to avoid noises that may disturb other guests such as loud music or TV, parties or gatherings.

We invite you to moderate the tones of the voice, and to pay attention when moving chairs and tables etc., paying more attention during the night or afternoon rest hours (14:00 – 16:00).

If we find serious or repeated infringements, we will be forced to apply administrative measures until expulsion from the structure.

WASTE COLLECTION

Waste should be thrown in bins located a few meters outside the main entrance, on Via delle Collacchie, for the disposal of paper and plastic you will find the bins in the parking lot. To open the bins outside the campsite you must ask at the time of use the green card at reception.

Please note that recycling of waste is mandatory, so we kindly ask you to divide glass, paper, plastic/cans and organic.

HOUSEKEEPING

In the total rent are included only the final cleaning, the management reserves the right to apply an extra fee at the end of the stay in case the bungalows are left in unbecoming condition (dirty stove, food residues, etc.).

For stays of 14 nights or more, bed linen is changed. Extra cleaning can be arranged upon request and at an additional cost.

– Times may vary –

SUPERMARKETS

The nearest supermarkets are:

• Penny Market: Via Cassarello, 94, 58022 Follonica GR
• Conad – Margherita: Via Praga, 6, 58022 Follonica GR
• Coop: Via Mario Chirici, 58022 Follonica GR

CHECK OUT

When leaving your bungalow remember to:

– Check that lights, air conditioners, heaters and any appliances are switched off;
– Check that the door is properly closed;
– Go through the reception and pay any extras, leave the keys to the bungalow and return the parking chip.

On the day of check-out the bungalow must be vacated by 9.00 am. For any unauthorized delay, the guest will be charged an additional cost of €30 if the room is vacated by 12.00, an additional night if the room is vacated after 12.00. Please note that the payment of this additional cost does not entitle the customer to occupy the room for an entire night. Any late check-out requests must be made by the night before and authorized by our office, subject to availability.

Unfortunately, late check-out requests cannot be accepted on the morning of departure!

EMERGENCIES

In the event of an emergency, it is a good idea to contact our staff immediately. They will be able to help you promptly and take action to bring in the police if necessary.

Piper Camping Emergency Number: +39340 5532601
General 112

MEDICAL

A doctor is available at reception
from Monday to Saturday from 18:00 to 19:00.

AIR CONDITIONING

The room is air-conditioned.

When you arrive, you will be given a small key together with your bungalow key that will enable you to activate the air conditioning.
You can then use the remote control to adjust it.

WI-FI

The campsite is equipped with free Wifi. To connect your devices:
– Connect to the line (SSD): CampingPiper
– As soon as you are connected you will be taken to a webpage where you can log in using Facebook, LinkedIn, VKontakte, Foursquare, or ‘Continue’ by entering your email and phone number. Now click on “Browse”.
– Your device will be connected. Now you can surf without limits.

These regulations form an integral part of the contract signed by the parties for the stays and are brought to the knowledge of the Clients upon arrival and are posted both at the entrance and inside the campsite. The act of entering the campsite constitutes unreserved acceptance by the Client.

Art. 1 – Access to the campsite
– Authorisation from the Management is compulsory for entry to the campsite;
– On arrival, each person must hand in a valid identity document to the reception office
for the records required by law (non-compliance constitutes a breach of the penal code);
– Minors not accompanied by an adult who is legally responsible for them are not allowed to enter the campsite;
– Access to and presence on the campsite of unauthorised persons is a violation of the Public Safety Regulations, Article 614 of the Criminal Code (trespassing), Article 633 of the Criminal Code (invasion of land and buildings), Article 624 of the Criminal Code (theft of services) and the offence of contract fraud.
– Access to and exit from the campsite is only permitted through the appropriate entrances, it is strictly forbidden to climb over the perimeter fences of the campsite.

Art. 2 – Minimum stay
– The minimum stay at the campsite is set out in the price list.

Art. 3 – Registration
– The customer is obliged to check the accuracy of the registrations, notify the management of any discrepancies and give prior notice of variations, such as pitch changes, arrivals and departures of people.

Art. 4 – Crew limits per pitch
– It is strictly forbidden to have more than one crew per pitch.

Art. 5 – Choice and use of pitches
– Pitches are assigned by the management and are peremptory, unauthorised movements are forbidden; in the event of justified business needs, it may be necessary to move vehicles to another pitch.
– All equipment must be neatly arranged within the confines of the pitch; vehicles must be parked within the confines of the pitch or where indicated by the management;
– The installation of accessory structures to the main one is forbidden unless authorised by the management.

Art. 6 – Electrical connection
– The electrical connection to the sockets must be authorised by the management, and must have the safety characteristics defined by law, such as connection cable N1VVK (flame-proof blue) with a minimum section of 3×1.5 mm. without junctions, external lamps may not be installed unless they have IP65 protection, and all uses must have an earth connection. The Management declines all responsibility for connections with defective cables or equipment.
– Electricity is distributed with a maximum intensity of 3 Amps.
– It is forbidden to tamper with electrical installations in any way.
– At the end of each period of stay, the user must close the electrical contact through the switch in the column.

Art. 9 – Sanitary facilities
The utmost civility and politeness are recommended when using the toilets. Children under the age of 12 are not allowed to use the toilets without an adult present. Special self-cleaning kits have been installed in the toilets and by accepting these regulations, Camping Piper and Pecchia s.r.l. are exonerated from any responsibility for inappropriate use.

Art.10- Waste
– Waste must be deposited in the appropriate bins located outside the gate. Bulky waste, metal, cardboard and foliage must be taken to the municipal collection centre as per the regulations of the Mayor of Scarlino for separate waste collection.

Art. 10 – Departures
– It is forbidden, after one’s departure, even temporarily, to leave objects of any kind (gazebos, tables, chairs, etc.) outside, on or under the vehicle;
– The departure of travelling Customers must take place by 1 p.m. Once this deadline has passed, the Client will be required to pay for the stay even on the day of departure.

Art. 11 – Visitors
– The management reserves the right to allow the entry of visitors and day guests with a short stay free of charge and compatibly with the organisational requirements of the accommodation complex;
– A subsequent extension of the stay must be authorised by the management and entails payment of the stay according to the price list;
– Visitors may only enter the campsite on foot and during the scheduled daytime hours;
– Campsite guests are obliged to ensure that their guests have the management’s authorisation and are responsible for their behaviour inside the campsite.

Art. 12 – Animals
– Dogs and other animals will only be accepted if specifically authorised by the management.
– Owners must keep dogs on a leash, take care of their hygiene, have their health booklet showing their latest vaccinations, accompany them outside the campsite for their physiological needs and in any case use the appropriate tools (brush and bag);
– Animals may not, under any circumstances, have access to the common services of the campsite and may not be left unattended or allowed to disturb other guests;
– Any damage caused to third parties is the full responsibility of the animal’s owner.

Art. 13 – Silence and order
– Behaviour, activities, games and the use of equipment that cause disturbance to other campsite guests must be avoided at all times;
– In particular, silence must be respected from 13.30 to 15.30 and from 23.30 to 08.00.

Art. 14 – Vehicle circulation
– All vehicles may only be used to enter and leave the campsite during permitted hours, at a walking pace and in compliance with the signs provided.

Art. 15 – Children
– Adults are responsible for the behaviour of their children, whose vivacity, education and needs must not be at the expense of the peace, safety and hygiene of other guests;
– In the toilets, children must be accompanied by their parents;

Art. 16 – Various prohibitions It is forbidden to
– Throwing rubbish outside the designated containers
– digging holes or gutters in the ground; making changes to the ground, paving the area, creating boundaries with fences, hedges or anything else;
– Lighting open fires;
– Damaging vegetation;
– Spilling oils, fuels, boiling, salty or waste liquids on the ground;
– Emptying wastewater and chemical toilets except in the places expressly indicated;
– Washing cars or other vehicles in the field;
– Washing dishes and laundry outside the sinks provided;
– Washing or washing up at drinking fountains on the field;
– Wasting or misusing water;
– putting up fences, shading tarpaulins, tying or anchoring anything to plants, pulling ropes at eye level and installing anything else that could constitute a potential danger or be an obstacle to free passage;

Art. 19 – Lost property
– Objects found within the campsite must be handed into the management for the fulfilment of the obligations prescribed by law.

Art. 20 – Liability
– Use of the sports and leisure facilities takes place at the user’s own risk;
– The management is not liable: the use of sports and leisure facilities takes place at the user’s own risk;
– The management shall not be liable for: any theft of objects and valuables not entrusted and accepted for safekeeping;
– The management shall not be liable for: damage caused by other guests, force majeure,
natural disasters, insects, diseases and epidemics, including of plants, or other causes not due to the negligence of the campsite staff;
– The possible interruption of electricity, water supply, or any other service of the campsite due to breakdowns or force majeure, does not commit the Management to compensation for damages or reimbursement of any kind.

Art. 21 – Characteristics of vehicles
– Only autonomous means of accommodation suitable for circulation, by the regulations in force on the subject, may park inside the campsite. Vehicles that do not comply with the prescribed characteristics must be removed within fifteen days of the ascertainment of the violation, at the care and expense of the vehicle owner.
– Connections and anchorages to the ground that result in de facto modifications that are not readily reversible to the inescapable character of the mobility of the vehicles inside the open-air accommodation complex are prohibited.

Art. 22 – Closure periods
– The management will give at least 15 days’ notice, with posting on site.

Art. 23 – Expulsion, Removal, Interruption
– The management reserves the right to expel those who, in its judgement, contravene the regulations or, in any case, disturb the harmony and spirit of the accommodation establishment, damaging the smooth running of community life and the interests of the accommodation complex;
– Customers who have already been expelled may not re-enter the campsite without a new specific authorisation from the management.
– The management, if the customer does not remove their vehicle that does not comply with the characteristics prescribed by the regulations in force, will proceed with its own care to have the unsuitable vehicle and its accessories forcibly removed, charging the costs to the owner.
– If the owner of the caravan or motor caravan does not immediately remove the vehicle from the campsite at the end of the agreed parking period, the owner of the accommodation facility shall be released from all responsibility for the safekeeping of the vehicle and may have it forcibly removed, charging the costs to the owner.
– The stay shall be deemed to be interrupted by right due to events of force majeure or by order of the authorities or due to any need for structural modifications. In such cases, the camper will only be entitled to reimbursement of the fees already paid relating to the unused period of camping, to the exclusion of any other compensation.

Art. 24 – Variations
– Any changes to the regulations will be communicated by notice on the notice board and will be valid immediately.

The management of Camping Piper